Question 1

How do I make an appointment with Lois Laynee?

Accepted Answer

Have you tried our 7-Day Challenge? If not, check out our Services page for details. Complete this first before calling to make an appointment!   For new clients, we require our Wellness Questionnaire to be completed prior to any appointment being booked. Contact our office via email or by phone, so we can begin this process.    For existing clients, please go to the Services page and click on the button that says "Book an Appointment". This will take you to a list of appointment types that our office offers. Select the appropriate appointment type and follow the system prompts.   If you are unsure about what appointment type to select, email our office at office@restoringbreathing.com.

Question 2

What time zone are your appointments in?

Accepted Answer

​When scheduling an appointment, all times are listed in Mountain Standard Time (MST). This can be confused with Mountain Time (MT), which is one hour different for part of the year.   Please adjust accordingly to your time zone.

Question 3

How much do appointments cost?

Accepted Answer

Click the "Book an Appointment" button on the Services page to see a full list of appointment fees and lengths.

Question 4

Can I use my insurance to cover the costs of my appointments?

Accepted Answer

Restorative Breathing is a cash only practice. Insurance does not cover the cost   of any services provided, as they are not medical.   HSA cards can be used with our office; however, your insurance company may require you to reimburse them if they do not find the charge to be covered by your plan.

Question 5

How many appointments should I expect?

Accepted Answer

The length of care is entirely case dependant. You can expect anywhere from 4 months to over a year. Length of care greatly depends on the consistency and dedication of the Home Movements assigned, as well as how quickly the nerves respond to activation. Each person is very different from one another and there is no way for us to anticipate what will be needed for you to achieve your wellness goals.

Question 6

How do you conduct virtual appointments?

Accepted Answer

Our office uses Jane video for all virtual appointments. This software is very user friendly, free to our clients, and is completely secure and HIPAA compliant. Jane is available for IOS, Android, or through the internet.    If you have a virtual appointment scheduled, please look out for an email with your meeting link. This will be sent from Jane 30-minutes before the start of your appointment.

Question 7

I have a young child, do I need to have them present at the appointment?"

Accepted Answer

Absolutely, Lois is not able to assess their abilites or offer recommendations without seeing their body's reaction first hand. The client that the appointment is for must be present during all appointments, unless specifically discussed ahead of time.

Question 8

What should I do before my first appointment?

Accepted Answer

Send any helpful test results, scans, treatment plans, etc. to office@restoringbreathing.com   For virtual appointments only: Please test your meeting link for Zoom. You will need to download the Zoom software for the first use. Click the meeting link and join the meeting by the start of your appointment time. Have the following items ready: Secure support for your device Devices cannot be moving around during the appointment Device plugged into a power source Comfortable clothing, with no belt. Comfortable and quiet environment 2 pillows (1 for feet, 1 to sit on) Water to drink Plastic knife, fork, and spoon Ten (10) Q-tips Tissue Box Brightly colored cup for a focal point Lemon juice Vinegar Netistik (This can be found on our products page) Vibrating Facial Massager (This can be found on our products page) For in-person appointments only: Please wear comfortable clothing, with no belt If you have any Home Movement Tools that were given to you during your previous appointments, bring those with you.

Question 9

How do I use Jane video for my virtual appointment?

Accepted Answer

Once your appointment is scheduled, you will find a button in the Appointment Booking Notification email sent through Jane to test your audio and video. You can also find the option to test your audio and visual through the Appointment Reminder emails as well.  You then will receive an email from Jane 30-minutes prior to the start of your appointment that will allow you to join in.

Question 10

What is your cancellation policy?

Accepted Answer

We require at least 36 business hours notice of appointment cancellation. If a cancellation notice or any appointment change occurs inside the 36 business hour window, or if the appoinment is missed, the payment method on file may be charged a fee up to the full cost of the scheduled appointment.

Question 11

I can't find your address, what is it or where can I find it?"

Accepted Answer

We are located in north Glendale, Arizona. If your appointment requires our home office address, this information will be included in your appointment confirmation and reminder emails from Jane.    If you still need further assistance, please call our office!

Question 12

What is Jane?

Accepted Answer

Jane is the HIPAA compliant system our office uses to schedule appointments, coordinate paperwork, and charge payment fees. This is also where clients will receive their Home Movement assignments after each appointment.

Question 13

How do I login to my Jane account?

Accepted Answer

1. Go to our Home Page or our Services Page, and click on the button "Book an Appointment".    2. In the top right, you will see "Sign In", click the words. This will direct you to the login screen.   3. Enter your email address or username that you entered to create your account originally and click "Next".   4. Enter your password and submit.   If you have any issues, contact our office during business hours.

Question 14

I need some help using the patient portal through Jane

Accepted Answer

Try watching this video to see if your question can be answered here. If you have additional questions, please contact our office for further assistance.

Question 15

I was told that I would receive a list of exercises to do at home. Where and when will these be sent to me?

Accepted Answer

We call the exercises that you do at home, Home Movements. The list of assigned Home Movements will be sent to you through your Jane account with detailed instructions, within one business day from your appointment time. Once these are uploaded to your account, you will receive an email with a link to view them that says "A document has been shared with you".    If you have any questions about these Home Movements, or the instructions, please email office@restoringbreathing.com or call our office during business hours.

TESTIMONIALS

TESTIMONIALS

CONTACT US

SUBSCRIBE FOR UPDATES

CONTACT US

FIND US